BillyBets Privacy Policy

At BillyBets, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share information when you visit our website, register an account, or use our services at https://billybets.com/. By creating an account or browsing our platform, you agree to the practices described below. If you have any questions about billybets casino data handling, our support team is available to assist you.

Who We Are

BillyBets is owned and operated by NovaForge Ltd, licensed by Anjouan Gaming, Government of the Autonomous Island of Anjouan, Union of Comoros, under licence number ALSI-152406028-FI2. We at BillyBets provide our services primarily to players in Australia, offering localised versions in multiple languages. Our BillyBets platform does not accept registrations from a number of restricted jurisdictions, and we reserve the right to verify your location and eligibility at any time.

Information We Collect

When you register for billybets login access or use our services, we collect several categories of information necessary to provide a safe and compliant gaming environment.

• We collect registration details such as your name, date of birth, address, email, and phone number
• We gather identity verification documents, including proof of ID and proof of address, as required for compliance checks
• We record financial information related to billybets deposit and billybets withdrawal transactions, including payment method details and currency used
• We track your gaming activity, including games played, bets placed, wins, losses, and bonus usage
• We collect technical data such as IP address, device type, browser information, and log-in timestamps when you access billybets casino login
• We may collect communications you send to our Email, LiveChat, or Help Centre support channels

How We Use Your Information

Here at BillyBets, we use the information collected for legitimate business, legal, and operational purposes. Our BillyBets Casino team processes your data to manage your account, process billybets deposit and withdrawal requests, verify your identity, and ensure compliance with our licence requirements and anti-money laundering obligations.

• We use your data to operate and maintain your account, including billybets register and login functions
• We use your information to process transactions through supported currencies, including AUD, EUR, BTC, ETH, USDT, and other listed methods
• We analyse your activity to personalise offers such as billybets bonus, billybets free spins, and billybets no deposit bonus promotions where applicable
• We use data to manage our Loyalty Program and determine your VIP level based on deposits, withdrawals, and bonuses received over the last 90 days
• We monitor transactions and account behaviour to detect fraud, underage gambling, or breaches of our Terms
• We use contact details to send service communications, account alerts, and, where you have consented, marketing messages

Legal Basis for Processing

We at BillyBets process your personal data based on several legal grounds. These include the performance of our contract with you when you use billybets casino services, compliance with our legal and regulatory obligations under our Anjouan Gaming licence, our legitimate interests in preventing fraud and securing our platform, and your consent where required, such as for certain marketing communications.

Sharing Your Information

Our BillyBets platform does not sell your personal data. However, we may share your information with trusted third parties where necessary to operate our services.

• We share data with payment processors to facilitate billybets deposit and billybets withdrawal transactions
• We share information with identity verification providers to confirm your age and identity
• We may disclose data to regulatory authorities, law enforcement, or auditors where legally required
• We work with game providers, including Amusnet, Spinomenal, Playtech, and ELA Games, who may receive limited gameplay data necessary to deliver billybets slots and billybets live casino content
• We may share information with professional advisors, such as legal or financial consultants, under confidentiality obligations

Data Security

We take data security seriously and implement technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Player funds are held in separate client bank accounts, and our systems are designed to safeguard sensitive financial and personal data associated with your billybets casino account. Despite our efforts, no method of transmission over the internet is completely secure, and we encourage you to also take steps to protect your own login credentials.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, accounting, and regulatory reporting requirements. If your account becomes inactive for 180 days without login, we may apply a monthly administration fee as described in our Terms, and we continue to retain your data in accordance with applicable retention obligations even after account closure.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyse how you interact with our BillyBets Casino website. Cookies also help us recognise returning users attempting billybets login and tailor content such as billybets promo code offers. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to respect these rights wherever applicable.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal and regulatory retention obligations
• You may object to or restrict certain types of processing, including marketing communications
• You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, you may contact us using the details below, and we will respond in accordance with applicable law.

International Data Transfers

As we at BillyBets serve players across multiple regions and localisations, your data may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure such transfers are conducted securely and in line with applicable data protection standards.

Children's Privacy

Our BillyBets services are strictly intended for individuals who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that we have done so, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our billybets casino services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your billybets casino bonus data, or wish to exercise your privacy rights, please reach out to our support team via Email, LiveChat, or our Help Centre. You can email us directly at cs@billybets.com, and our live chat is available 24/7 to assist with any privacy-related enquiries.